Direct booking service of HotelRace establishes a practical management on your hotel website that gives hotels independent condition on OTAs and more check over income, customer service, productivity, and details. By this method, hotel customers will get more confidence when they book directly on your system.
Now the hotel sector is developing day by day. One of the main examples is OTAs that gain huge control over hotels. This situation is difficult for the hotel’s work capacity.
We provide you with assistance that enhances the case of hotels and streamlines management of your own hotel. Our platform allows you showing hospitality at the highest level with establishing beneficial and fast technology.
Cost comparison with direct booking
Control available costs of your hotel website opposite prices of different reservation places for increasing direct booking. This point helps customers to see price difference and making a good decision. When clients see that price table on your website, they understand that your wage is cheaper than other hotel channels and OTAs. This truth attracts the customers to choose you and start to book directly.
Indicate your customers that direct reservation gives the most secured rate and extra advantages. For example, you can provide them with free breakfast, wifi, spa service’ discount and extra things like these, if customers will prefer to book directly.
Indicate different reasons why reservation straight on the website is the finest, by comparing your website with alternative reservations. You should demonstrate the comparison between your price and other booking channels and emphasize that why people prefer to booking from your website.
For instance, you can underline beneficial price, discounts, additional advantages, reservation’s speed and so on points. Be clear and reliable with your clients to raise your transformation percentage. It means that show them real prices and loyal service.
If your customers began a reservation and they didn’t complete it, you should remind them. Therefore dispatch email to clients and deliver them the chance to simply direct reservation!
The remind is a symbol of your attention to your customers for boosting direct booking. On another hand, it can take back at least half of customer who began to reservation process in the past.
Another element of using email service is to encourage customers to continue their booking by suggesting a discount price and extra benefits to them.
Reviews to book directly
It is undeniable fact that majority of customers look at all type of comments when they search hotels to book. Our program provides you an opportunity that by selecting positive comments and demonstrating them to customers on your website. Customers feel confidence to you when they saw that other clients are also satisfied with your service.
Supporting comments from diverse origins, collected by TrustYou, you can post the finest reviews with your online customers. TrustYou will aggregate actual-time comments and introduce them to your online clients, to offer them guarantee to reserve.
Shining Selling with HotelRace
Demonstrate a particular agreement which just continues for a definite time. İt means that give the some suggest that are beneficial for customers.
For example, you can propose an international or local holiday campaign or discount that last during a week. Such attractive offers certainly will encourage your clients to book directly!
Show Location on your website
Depict the whole benefits which the location of your hotel must suggest. If your place is one of your matchless sale points allow your online visitors to recognize!
For instance, if your location is near to city center, 150 m far from the Sea, 7 minutes from the metro station or has a lot of bus routes, you should mention them to take attention of customers.
Indicate the identical notifications utilized by the biggest OTA’s to enhance the necessity for direct reserve on your website. Dispatch an appropriate notification based on actual knowledge and your customer’s manners.
For example, the notifications can be like that: “20 people have looked at this hotel today”, “30% discount only this week”, ’10 customer have already booked today”, “Book now, pay at the hotel” and so on. These notifications help you to manage your hotel strategy by knowing every detail.
Automatic Help Chat
Click on the innovative era of online visitor service. The useful Help Chat is the main online assistance experimentation. İncrease the with closeness your visitors and foster them to get in touch your hotel by applying this solving.
By that chat, you never lose the connection between your hotel and customers, because website visitors know that you will reply to all questions at all time. In this way, you will create confidence and interactive communication with customers.
Show a cordial welcome to your customers when they click your website and allow them to understand why they must book straight on your website. Moreover, support back visitors to last their reservation procedure where they stopped it.
Show them some attractive welcome, When customers searching on your hotel website. For instance: “Best price guaranteed”, “Free cancellation”, “Best room availability on our website”, “Book now, pay at check-in” and others.
Suggest a deduction or present voucher to your visitors for doing a direct reservation on the website. Following clicking their email, your customers will take a magnificently prepared email with the promo password to their email box.
Depict your matchless Sale Points with our Floating Tab, a delicate widget apparent on every page of your website. This tool lets an excellent option of chances from basic text to the large subject.
Persuade your abandoned customers with a final convincing message. The message will seem when customers try to out of your website by moving their mouse to the browser tab. The tool is utilized perfectly in the reservation motor and a huge number of content choices are suitable.
Benefits of the tool are to call back your customers when they want to exit your hotel website. In this way, boost your direct booking revenue and you also earn an opportunity to improve your guest engagement.